Who we are

Welcome to cmedia33.com. This website is owned and operated by CMedia33 Enterprise. For any questions or concerns regarding this Privacy Policy, you can contact us at:

C Media 33 Enterprise
9, Jalan PS 9/1, Prima Selayang, 68100 Batu Caves, Selangor
Email: [email protected]
Phone: +6012-679-0329

What Personal Data We Collect and Why We Collect It

Personal Data

We collect the following personal data from users and site visitors:

Technical Data: IP address, browser type, operating system, access times, and pages viewed.

Identity Data: Name, email address, and contact details.

Transactional Data: Purchase information and order history.

Sensitive Personal Data

We do not intentionally collect or retain sensitive personal data, such as health information, unless it is voluntarily provided by you for a specific purpose.

Why We Collect Personal Data

We collect personal data for the following purposes:

To comply with legal obligations and resolve disputes.

To process and fulfill your orders.

To communicate with you regarding your orders and provide customer support.

To send you newsletters and promotional materials (if you have opted in).

To improve our website, products, and services.

Data Collection Processes

Personal data is collected through:

Contact Forms: Data you provide when submitting a contact form.

Comments: Information you provide in comments.

Cookies: Data collected through cookies and similar tracking technologies.

Analytics: Data collected through analytics tools to understand site usage.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

We collect personal data such as your name and email address when you submit a contact form. We retain contact form submissions for customer service purposes but do not use the information submitted through them for marketing purposes unless explicitly agreed upon.

Cookies

Our site uses cookies to enhance user experience. The cookies we use include:

Security Cookies: For security purposes.

Session Cookies: To operate our service.

Preference Cookies: To remember your preferences and various settings.

Analytics

We use analytics services to track and report website traffic. Users can opt-out of analytics tracking by adjusting their browser settings or using opt-out tools provided by the analytics provider.

Who We Share Your Data With

We share your data with third-party providers for the following purposes:

Marketing Partners: To send promotional materials if you have opted in.

Payment Processors: To process payments for orders.

Cloud Storage Providers: For storing data.

We ensure these third parties are compliant with data protection regulations.

How Long We Retain Your Data

We retain personal data only as long as necessary for the purposes for which it was collected. For example:

Customer purchase records: 10 years

Contact form entries: 6 months

Analytics records: 1 year

What Rights You Have Over Your Data

You have the right to:

Withdraw consent at any time (where applicable).

Access the personal data we hold about you.

Request corrections to any inaccurate data.

Request deletion of your personal data.

Object to or restrict the processing of your data.

Request transfer of your data to another service provider.

Where Your Data Is Sent

We transfer data outside the European Union only to third parties that comply with EU data protection standards, such as through agreements like Privacy Shield, model clauses, or binding corporate rules.

Additional Information

How We Protect Your Data

We implement technical measures such as encryption and security measures like two-factor authentication to protect your data. We also train our staff in data protection.

What Data Breach Procedures We Have in Place

In case of a data breach, we have internal reporting systems, contact mechanisms, and may offer bug bounties to identify and fix vulnerabilities.

What Third Parties We Receive Data From

We may receive data from third parties such as advertisers, which will be included within our privacy policy.

What Automated Decision Making and/or Profiling We Do With User Data

If we use automated decision making or profiling, we will provide information about how that data is used, what decisions are made, and what rights users have.

Industry Regulatory Disclosure Requirements

If applicable, we comply with industry regulatory disclosure requirements.